SKULL CLOTHING AND MERCHANDISE
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Returns and Exchanges

All items must be returned within 14 days from the date of purchase for a full refund.*

We will be happy to refund or exchange any unwashed, unworn merchandise with all tags and a copy of your receipt or invoice within 14 days from the date of sale.
This means we must receive your return no later then the 14th day.

You are responsible for shipping the item back to us including a Tracking#. We will then pay to ship out your first exchange to you (no cost for you). After that, additional exchanges on the same order will be charged a postage fee.We do not pay for return shipping.

Before returning anything, please contact us for a return address. We use several fulfillment centers and suppliers all over the world, and must make sure all returns are sent to the correct original location. Failure to do this will only delay any refund or exchange.

All returned orders are subject to a restocking fee of 20%.

If the items are not in re-sellable condition ( damaged or used and/or worn) , they are non - refundable or exchangeable.

If too many items are returned (5 or more items) extra charges may apply.

Any order refused upon delivery, are charged the full delivery and 25% restocking fee. This is non negotiable.

*Hosiery, Underwear, and all Seasonal Items (including costumes and masks) are final sales.
Swim wear is non-refundable.
Orders placed during give-away promotions may only be exchanged or returned for store credit.


EXCEPTIONS
Due to health issues certain items are exempt from our return policy.
ALL SALES ARE FINAL on hoisery and underwear.

ALL SALES ARE FINAL on SEASONAL items such as Masks, Costumes and Costume Accessories and One of a Kind/Sample Sale items.
ALL SALES ARE FINAL on Sample Sale & One of a Kind Items.
Costumes are a seasonal item and can only be exchanged for another size.
All Swim wear is non - refundable or exchangeable.

Please note that orders placed during give-away promotions may only be returned for store credit or exchanged.
Orders which received give-away items may not be returned for refunds if that means the minimum dollar amount for the give-away will no longer be met.
Promotions for give-aways include any and all give-away specials.

If you have any questions about our policies, please contact customer service so we may clarify these points.


Return Shipping

Any return shipping is the sole responsibility of the buyer and is non-refundable. You are responsible for paying for your own shipping costs for returning your item.  We do not provide return shipping labels or tracking. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you must use a trackable shipping service. We don’t guarantee that we will receive your returned item.

Return shipping address?

Before returning anything, please contact us. We use several fulfillment centers and suppliers and must make sure returns are sent to the correct original location. Failure to do this will only delay any refund or exchange.


Refusal of Delivery

Any order refused upon delivery, are charged the full delivery and 25% restocking fee. This is non negotiable.