Everything SKULL and GOTHIC Clothing Merchandise
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Returns and Exchanges

All returned orders are subject to a restocking fee of 25%

All custom, made to order and print on demand sales are final. NO exchanges or refunds. Including All T-Shirts which are Print On Demand

Please be sure of your purchase, as all orders are processed immediately and cancellations are not possible. 

Before returning anything, please contact us for a return address. ALL items must be returned to the original destination, NOT our Bellingham address.

Returns will NOT be accepted at our Bellingham address.

We use several fulfillment centers and supplierall over the world, and must make sure all returns are sent to the correct original location before exchange or refund. Failure to do this will only void or delay any refund or exchange. 

If you want to return your item for a refund you may do so within 30 days. For personalized items due to their custom nature, we cannot accept returns or replacement. We do not refund shipping costs. Return shipping is to be paid by the Buyer.

Custom orders such as t-shirts are non-refundable: We do not refund orders for buyer’s remorse.

Note: We will not refund or replace returned items without labels/tags and the original packaging. Clothing should be in perfect condition (no wear and tear, wrinkles, stains, or smell). We will only refund or exchange items with manufacturer defects or damages provided they are reported to customer service within 3 days from the date of delivery and you provide a photo evidence of the damaged item. Product specification error made by buyer (e.g. size, color, design etc.) is ineligible for refund, however we will offer to exchange with similar product or a different product with same store price in case of unavailability.

We do NOT supply return shipping labels.

You are responsible for shipping the item back to us including a Tracking#. We will then pay to ship out your first exchange to you (no cost for you). After that, additional exchanges on the same order will be charged a postage fee. We do not pay for return shipping.

All returned orders are subject to a restocking fee of 20%.

If too many items are returned (5 or more items) extra charges may apply.

Any order refused upon delivery, are charged the full delivery and 25% restocking fee. This is non negotiable.

*Hosiery, Underwear, and all Seasonal Items (including costumes and masks) are final sales.
All corsets and Cage Bras are non returnable/refundable.
All Swim wear is non returnable/refundable.
All undergarments are non returnable/refundable.

Due to health issues certain items are exempt from our return policy.
ALL SALES ARE FINAL on all hosiery, swimwear, and underwear.

Personal items such as ear-buds, hair brushes, nail polish, etc are non returnable.
ALL SALES ARE FINAL on SEASONAL items such as Masks, Costumes and Costume Accessories and One of a Kind/Sample Sale items.
ALL SALES ARE FINAL on Sample Sale & One of a Kind Items.
Costumes are a seasonal item and can only be exchanged for another size.
All Swim wear is non - refundable or exchangeable.

Please note that orders placed during give-away promotions may only be returned for store credit or exchanged.
Orders which received give-away items may not be returned for refunds if that means the minimum dollar amount for the give-away will no longer be met.
Promotions for give-aways include any and all give-away specials.

If you have any questions about our policies, please contact customer service so we may clarify these points.


Return Shipping


We do not pay for return shipping.
Any return shipping is the sole responsibility of the buyer and is non-refundable. You are responsible for paying for your own shipping costs for returning your item.  We do not provide return shipping labels or tracking. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you must use a trackable shipping service. We don’t guarantee that we will receive your returned item.

Return shipping address?

Before returning anything, please contact us. We use several fulfillment centers and suppliers and must make sure returns are sent to the correct original location. Failure to do this will only delay any refund or exchange.

We are more than happy to find a solution for any product quality issues. Unfortunately, matters of personal taste can not be considered cause for a refund.


Refusal of Delivery

Any order refused upon delivery, are charged the full delivery and 25% restocking fee. This is non negotiable.

Unless agreed beforehand, any orders delivered to you MUST be returned before refund or exchange is given. Should your bank reverse the charge ( chargeback), it is considered theft and we WILL contact your local authorities and press charges. Please act accordingly.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

Therefore Everything Skull reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

If you have any questions, please contact us via our contact form HERE

Thank you

Everything Skull

Everything Skull Clothing and Merchandise - worlds largest collection of skull and Gothic merchandise since 2015

 

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